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btwn for Consumers
for the users to use the application
e.g. Account, Referral or Redeem
btwn for Business
for the merchants to use the platform
e.g. Merchant ID, Dashboard or Referral
btwn for Business
Getting Started
How do I sign up?
Why do you need my Merchant ID?
How does the referral program work?
Is there any monthly charge or upfront cost for the referral program?
How much do I pay for a referral?
When my customer makes another referral, how many times do I pay the referral fee to the customer?
How do I connect my Stripe account?
My company is B2B. Can I sign up for btwn?
My store doesn’t accept card payments. Can I sign up with btwn?
Business Dashboard
What information can I see on the business dashboard?
Is it important for customers to use the card linked on the btwn mobile app?
Can I access information about customers who are not using btwn?
Best Practices
What is Tiered Program?
How do I enroll in the Loyalty Stamps Program?
What is the Loyalty Stamps Program?
How does it work for app users?
How can I get my customers to download the app?
Cash Redeem
Do I have to make purchase through the app in order to start referrals?
How many times can I earn cash rewards from a single referral?
What's the Merchant Referral Program on the app?
I made a purchase at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to download btwn too?
How do I refer a friend and earn cash?
Stamps
Do I have to make purchase through the app in order to start referrals?
How many times can I earn cash rewards from a single referral?
What's the Merchant Referral Program on the app?
I made a purchase at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to download btwn too?
How do I refer a friend and earn cash?
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