Help Center

btwn is the premier mobile app rewarding users with cash for shopping and referring friends. Enjoy exclusive perks across a wide range of businesses, from restaurants to e-commerce stores.

Unlock rewards by following these simple steps:

1. Download the btwn app or scan our website's QR code.
2. Sign up and create your account.
3. Connect via Facebook or sync contacts.
4. Link your Visa, Mastercard, or American Express card(s).
5. Start earning rewards while you shop!

To connect with friends, input your friend's unique btwn code during the sign-up process. Alternatively, sync your Facebook account or contacts to discover friends already on the app.

While not obligatory, we recommend linking your Facebook or syncing contacts, particularly for referrals. Alternatively, you can utilize the btwn code.

While not mandatory, we recommend sharing your location to access nearby offers. Manage this easily in the app's Settings menu under 'Permissions'.

A btwn code is one of the three methods we use to verify referrals. Upon sign-up, you'll receive a unique 6-digit code.

To customize your btwn code, click on your profile picture, navigate to 'Personal Information,' and select 'btwn code'.

To access settings, simply click on your profile icon.

Account: Edit personal information such as your name, email address, phone number, and btwn code.
‍Cards: Add or remove cards as needed.
‍Permissions: Control social media connections, notifications, and location sharing.
‍Inbox: Receive important messages from btwn and vendors.
‍Help Center: Access FAQs for answers. Contact support at support@b-plat.net if needed.
‍Merchant Referral Program: Refer vendors to btwn using the provided form and receive $50 when the referred vendor signs up

To manage notifications, navigate to your settings, select 'Permissions,' and toggle the notifications switch.

To update your profile picture, access settings, click your profile icon, and tap the camera icon to make edits.

To sign out, access settings, click your profile icon, and select 'Sign out' at the bottom.

To permanently delete your account, reach out to us at support@b-plat.net for prompt assistance.
While we're sad to see you go, we'll ensure a smooth process.

No, making a purchase through the app is not necessary to begin referring others. You can refer online, on the Shopify website, or in-store. Our technology tracks offline referrals if you're connected on Facebook or have your contacts synced.

To refer a friend and earn cash:

1. Make a purchase at a btwn vendor using the card linked to the app.
2. Instruct your friend to download the btwn app and create an account.
3. Your friend can connect with you by:
   • Linking their Facebook account.
   • Syncing contacts.
   • Adding your btwn code.
4. Once your friend shops at the same vendor you visited, you'll receive a referral bonus.

Yes, your friends need to download the app and create an account before making a purchase.
For details on how to connect with friends on btwn, see 'How can I refer a friend and earn cash rewards?'

The number of times you can earn cash rewards from a single referral depends on the limit set by each merchant.
On average, this limit is three times per month, but it may vary based on the specific conditions set by individual merchants.

To earn cash rewards through referrals to our partner vendors, you must first make a purchase. This step verifies your status as a customer and ensures your eligibility for rewards.

Yes, to earn cash rewards through referrals to our partner vendors, you must link your card to the app and make a purchase.
This step verifies your status as a customer and ensures your eligibility for rewards.

The Merchant Referral Program allows you to introduce potential vendors to our sales team through the app.
If you know businesses that could benefit from reaching new customers, share their contact details with us.
Once they sign up on the app, you'll receive a referral bonus ranging from $30 to $50 per successful business referral.