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Help Center

How can I delete my account?

  1. Help Center
  2. btwn for Consumers
  3. Account Information
  4. How can I delete my account?

We hate to see you go!

In order to delete your account, you’ll have to contact us and request to delete your account. Please use our Contact Us page to send a request to our team and we’ll get back to you as soon as possible.


Account Information

  • How can I change my profile photo?
  • How can I delete my account?
  • How can I turn off my notifications?
  • How do I sign out?
  • What can I change on the Settings menu?
  • Where can I find Settings?
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Cards

  • What type of payments do online vendors reward?
  • What type of payments do offline vendors reward?
  • Can I link any card to the app?
  • I made a purchase at a partner vendor and referred my friend. Even though my friend paid at the vendor, I didn’t get a referral fee. Why?
  • How can I connect my card?
  • How do you treat my data?
  • Is my card information secure?
  • How can I delete a card?
  • How many cards can I add to the app?
  • Why do you need my card information?
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Cash Redeem

  • Why can’t I redeem my cashback?
  • How many times can I receive a referral bonus, from a single referral?
  • How can I redeem my referral bonus?

Circle Code

  • What’s the difference between my Circle Code and the ones I’m part of?
  • How can I share my Circle Code?
  • How do I deactivate a Circle Code?
  • How can I edit my Circle Code?
  • What is a Circle Code?
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Getting Started

  • What types of stores are available on btwn?
  • How do I pronounce “btwn”?
  • Why do you need my location information?
  • Do I need to connect my Facebook and/or Phone book contacts?
  • How do I register?
  • What is btwn?
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Privacy

  • Can other users see purchases, referrals, or cash redemptions I’ve made?

Referral Process

  • How long does it take to process a referral I made after a friend makes a purchase?
  • How will you know if I made a purchase at a vendor?
  • How can I invite friends to join btwn?
  • How much cash can I earn for each referral?
  • Do I make a purchase on the app to partner vendors?
  • What is the Merchant Referral Program?
  • I made a purchase in-store at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
  • Can I make referrals before making a purchase to a partner vendor?
  • Do my friends need to have the btwn app also?
  • How can I make a referral?
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Still can’t find your answer?

Contact Us
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