Account Information

• How can I change my profile photo?
• How can I delete my account?
• How can I turn off my notifications?
• How do I sign out?
• What can I change on the Settings menu?
• Where can I find Settings?

Cards

• What cards can I add to the app?
• I made a purchase at a partner vendor and referred my friend. Even though my friend paid at the vendor, I didn’t get a referral fee. Why?
• How can I connect my card?
• How do you treat my data?
• Is my card information secure?
• How can I delete a card?
• How many cards can I add to the app?
• Why do you need my card information?

Cash Redeem

• Why can’t I redeem my cashback?
• How many times can I receive a referral bonus, from a single referral?
• How can I redeem my referral bonus?

Circle Code

• What’s the difference between my Circle Code and the ones I’m part of?
• How can I share my Circle Code?
• How do I deactivate a Circle Code?
• How can I edit my Circle Code?
• What is a Circle Code?

Getting Started

• What types of stores are available on btwn?
• How do I pronounce “btwn”?
• Why do you need my location information?
• Do I need to connect my Facebook and/or Phone book contacts?
• How do I register?
• What is btwn?

Privacy

• Can other users see purchases, referrals, or cash redemptions I’ve made?

Referral Process

• How long does it take to process a referral I made after a friend makes a purchase?
• How will you know if I made a purchase at a vendor?
• How can I invite friends to join btwn?
• How much cash can I earn for each referral?
• Do I make a purchase on the app to partner vendors?
• What is the Merchant Referral Program?
• I made a purchase in-store at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
• Can I make referrals before making a purchase to a partner vendor?
• Do my friends need to have the btwn app also?
• How can I make a referral?