btwn for Consumers
btwn for Business
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Help Center
How do I sign out?
Help Center
btwn for Consumers
Account Information
How do I sign out?
Go to Settings. Click Sign Out from the bottom of the page.
Step 1
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Account Information
How can I change my profile photo?
How can I delete my account?
How can I turn off my notifications?
How do I sign out?
What can I change on the Settings menu?
Where can I find Settings?
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Cards
What cards can I add to the app?
I made a purchase at a partner vendor and referred my friend. Even though my friend paid at the vendor, I didn’t get a referral fee. Why?
How can I connect my card?
How do you treat my data?
Is my card information secure?
How can I delete a card?
How many cards can I add to the app?
Why do you need my card information?
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Cash Redeem
Why can’t I redeem my cashback?
How many times can I receive a referral bonus, from a single referral?
How can I redeem my referral bonus?
Circle Code
What’s the difference between my Circle Code and the ones I’m part of?
How can I share my Circle Code?
How do I deactivate a Circle Code?
How can I edit my Circle Code?
What is a Circle Code?
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Getting Started
What types of stores are available on btwn?
How do I pronounce “btwn”?
Why do you need my location information?
Do I need to connect my Facebook and/or Phone book contacts?
How do I register?
What is btwn?
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Privacy
Can other users see purchases, referrals, or cash redemptions I’ve made?
Referral Process
How long does it take to process a referral I made after a friend makes a purchase?
How will you know if I made a purchase at a vendor?
How can I invite friends to join btwn?
How much cash can I earn for each referral?
Do I make a purchase on the app to partner vendors?
What is the Merchant Referral Program?
I made a purchase in-store at a partner vendor, but I haven’t linked my card to the app. Can I still make referrals?
Can I make referrals before making a purchase to a partner vendor?
Do my friends need to have the btwn app also?
How can I make a referral?
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Still can’t find your answer?
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