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Help Center

Why do you need my Merchant ID?

  1. Help Center
  2. btwn for Business
  3. Getting started with btwn
  4. Why do you need my Merchant ID?

We will need your Merchant ID in order to track all the transactions made using a customer referral and reward your customers. Our patented technology will track transactions and link them to social media data or your customer’s contacts in order to send the referral fee to the right customer.


Getting started with btwn

  • How do I connect my Shopify account?
  • How does the referral program work?
  • How can I sign up?
  • When a referred customer comes back, how many times do I pay the referral fee?
  • How much do I pay for a referral?
  • Is there any monthly charge or upfront cost for the referral program?
  • How do I connect my Stripe account?
  • Why do you need my Merchant ID?
  • Where can I find my Merchant ID?
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Best practices

  • How does it work for users of the app?
  • How to let my future customers know about the app?

Business dashboard

  • Can I see information about customers who are not using btwn?
  • What information can I see on the business dashboard?
  • How can I access my business dashboard?

Can I use btwn?

  • My store doesn’t accept Visa or Mastercard payments, can I sign up with btwn?
  • I use Square POS, can I sign up with btwn?
  • Can I change the referral incentive?
  • Can I use the platform for B2B companies?
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Cards

  • What kind of cards can customers use in order to get the referral fee?
  • What’s the maximum of cards customers can connect on the app?
  • Is it important for customers to use the card linked on the btwn mobile app?

Still can’t find your answer?

Contact Us
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